CLIENT TESTIMONIALS
Many of CARE’s WorkLife Solutions’ clients see dramatic results by participating in the programming offered.  Listed below is a story of how CARE’s WorkLife Solutions helped one client, as well as some testimonial quotes from participants.
 
A CARE’s WorkLife Solutions Story
 
PRODUCTIVITY ISSUE
Joe Smith is an employee at XYZ Corporation. Joe used to be a productive employee. However, lately, his performance has been decreasing, and his error rate increasing. He has been calling in sick more frequently, or showing up late when he does report for work. Yesterday, he became frustrated and angry, raised his voice at a co-worker and punched out early.
 
CONSULTATION
Joe’s supervisor, Jane, calls the CARE’s WorkLife Solutions for a management consultation. She is concerned about his actions.  She is advised to document his performance and behavioral indicators and is provided the “Sometimes Speech” to help her when addressing this issue with Joe.
 
TRAININGS
Jane notices an improvement after discussing the CARE’s WorkLife Solutions with Joe. However, as an additional resource, Jane schedules the CARE’s WorkLife Solutions to conduct a professional development training for the employees titled “Emotional Intelligence in the Workplace.” She also has the CARE’s WorkLife Solutions provide a leadership training for her colleagues and fellow supervisors titled “Building Employee Morale.”
 
ASSESSMENT
Unknown to Jane, Joe decided to contact the CARE’s WorkLife Solutions and visit a master’s level clinician for an assessment and short term problem solving sessions. After discussing some relationship and work/life balance concerns Joe is experiencing, the clinician also discovers some substance use concerns. The clinician recommends that Joe ask his wife and son to attend a session with him, and recommends that he attend a Narcotics Anonymous meeting.
 
IMPROVEMENT
Two months later, Joe is better able to work through his life management issues without the use of substances. Although Joe would have tested positive on a drug test just a few months before, he was now able to pass a random drug test at work.
 
PROMOTION
Joe begins to participate in more professional development trainings through work and independently. Within six months, Joe is promoted.  He credits the CARE’s WorkLife Solutions and his supervisor, Jane, for recognizing his productivity issues and providing him the resources he needed to improve his work and family lives. He is grateful that he works for a company that cares enough about its employees to offer an Employee Assistance Program benefit.
 
CLIENT TESTIMONIALS
 

“The EAC (now CARE’s WorkLife Solutions) continues to be very helpful to our organization.  If at any time we need guidance for our staff, we are confident that someone at the EAC will be prepared to provide quality care and service.”
 
Michelle Wiszniewski, Michigan Schools and Government Credit Union
 
 
“The City of Roseville has been very satisfied with the performance of the Employee Asistance Center (now CARE’s WorkLife Solutions).  The EAC is a resource relied on by management and employees.  The staff of the WorkLife Solutions Center makes every effort to meet the needs of our employees in ways that make them feel secure.  Employees who have used the services of the EAC report that they are treated with respect and confidentiality.”
 
Linda Melton, City of Roseville
 
 
“Services provided are beneficial.  Training and conferences were enjoyed and speakers were knowledgeable.  Small group interaction was a good idea.”
 
Eunice Tomczak, Macomb Intermediate School District
 
 
“The Center (CARE’s WorkLife Solutions) offers a professional, confidential resource to my employees for personal counseling.  I am very confident offering the service to my employees because I know that it is a trusted, safe and helpful resource for the employee to take advantage of.”
 
Darlene McKee, Michigan Heart Group
 
 
“EAC (now CARE’s WorkLife Solutions) staff is always courteous and extremely helpful and deals with employees in a professional manner.  The EAC sponsored fall conference was very informative and four union presidents all spoke highly of the sessions and speakers.”
 
Edie Shelton, Van Dyke Public Schools
 
 
“The EAC (now CARE’s WorkLife Solutions) provides a valuable resource to me as someone whose human resource tasks are just a small part of my job.  The EAC advisory meetings are a great source of HR advice as those in attendance share what HR tools work in their workplace.  I use the EAC and the advisory meetings to get feedback on HR situations I encounter as well as great ideas.”
 

Jeanne Kitchen, Grant Industries, Inc. & Press-Way, Inc.
 
 
“CARE’s WorkLife Solutions has provided consistent and timely workshops for the Selfridge community for many, many years. These professional workshops were always tailored to the individual needs of the group being serviced and ranged in areas from coping with difficult people, violence in the workplace, stress and personal relationships. Evaluations clearly showed a top quality rating by all who attended. CARE is an exceptional resource.”
 
Anna Samulski, LMSW, CEAP, US Army Garrison, Detroit Arsenal, Employee Assistance
 
 
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